Cases
PGS Group
AI strategy, end to end
Challenge
PGS Group is one of Europe's largest pallet producers, with more than 50 sites across 13 countries. A market leader that wants to stay one. They decided to treat AI as a strategic lever, and the question was the sharp one: where does AI pay off here, and how do you get from a strategy slide to something running in production?
Solution
A full AI strategy engagement, taken end to end. Awareness and a working session with leadership to set clear guiding principles, then an internal group of AI champions to surface and prioritize use cases on impact and feasibility. Then the build, co-created with their teams, with a go or no-go gate at every step so nothing scales before it has earned it.
Impact
Movianto
Increase customer centricity & efficiency
Challenge
Movianto has a strong data foundation to provide answers to the most pressing questions of their logistics customers. How can we valorize on this data and make the customer contact process more efficient?
Solution
Not just a chatbot, an AI Agent that can handle multiple types of inquiries in a multi-modal way. Text and voice based, providing answers and updating shipping information in source systems.
Impact
Ads & Data
Data Platform Modernization
Challenge
Data architecture with a mixture of legacy architectures aligned with the specific media types Display & Video, Print, TV Advertising, …
Solution
Modern data platform using Azure Data Lake, Databricks, Airflow, Power BI. Adhering to best practices.
Impact
Jacops
Data Platform Modernization
Challenge
The legacy data architecture was not on par with the digital ambitions set out by Jacops.
Solution
Modern data platform using Azure Data Lake, Databricks, Airflow, Power BI to be able to support a wide variety of data sources providing insights to external parties in the Jacops ecosystem.
Impact
Confidential
Highly sensitive data handling
Challenge
Processing Terabytes of data daily requires strong foundations. Especially when this data is highly sensitive and need to be made 100% sure that data is encrypted at any given point. Not just only streaming or in rest, also during compute.
Solution
Data architecture with privacy & data security from the ground up. Specific lake zones with extra policies, security rules. Databricks confidential compute to not only guarantee data encryption in rest and streaming, but also in CPU memory.
Impact
Torfs
Customer feedback AI summarization
Challenge
Torfs receives a high number of customer feedback on a weekly basis. This feedback is crucial to understand the perception on Price, Product, Service, and find customer trends.
Solution
Plainsight built a custom Gen AI solution that converts customer feedback to embeddings and stores these as vectors. Structured information is derived on crucial factors to rank and follow-up. Unstructured data remains available for in-depth analysis.
Impact
Walden Digital
Analytics & AI experts to ensure data product delivery
Challenge
Walden Group has been growing its digital operations in fast track to generate extra revenue. A foundation of data monetization. To generate results in a fast manner a variety of Analytics & AI profiles were required.
Solution
Team augmentation with expert data profiles to ensure continuous data product delivery and knowledge transfer.
Impact
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