They’re built around clear KPIs and business priorities They show general performance but aren’t always tied to goals They exist, but alignment to strategy is unclear

2) Who regularly uses your dashboards?

Leaders and teams across departments Mainly department heads Only analysts or data team

3) How often are dashboards reviewed/updated to match changing priorities?

Regularly (e.g., quarterly or more) Occasionally (once a year or less) Rarely or never

4) What best describes your dashboard data sources?

Automatically integrated from multiple systems (e.g., ERP, CRM) Some integrations, some manual uploads Mostly manual and siloed data

5) How is data accessed for dashboards across your organization?

All teams use a centralized, governed data source Some centralized; others rely on manual exports Most teams pull their own data manually from different tools

6) How confident are you in the accuracy of the data in your dashboards?

Very confident — data is validated and reliable Somewhat confident — occasional errors Not confident — frequent data issues

7) How would you describe the design of your dashboards?

Clean, visual, and easy to use Functional but cluttered or inconsistent Hard to interpret or outdated

8) Can users explore or customize dashboard views?

Yes — filter, drill down, personalize Some filters, limited flexibility No — dashboards are static

9) How well do dashboards load and perform when accessed?

Very fast, no delays Sometimes slow but acceptable Often slow or unresponsive

10) How often are decisions made based on dashboard insights?

Frequently — dashboards directly guide decisions Occasionally — used for reference Rarely — we rely more on meetings or instinct

11) What training or support do users receive to use dashboards effectively?

Formal onboarding or regular training Occasional help or documentation No formal training

12) How often are success stories shared of dashboards making business impact?

Frequently — shared across teams Occasionally — some examples known Rarely or never

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