CASES
Ads & Data
Data Platform Modernization
Challenge
Data architecture with a mixture of legacy architectures aligned with the specific media types Display & Video, Print, TV Advertising, …
Solution
Modern data platform using Azure Data Lake, Databricks, Airflow, Power BI. Adhering to best practices.
IMPACT
+1 000
+100
report views/day
unique report users/day
Movianto
Increase customer centricity & efficiency
challenge
Movianto has a strong data foundation to provide answers to the most pressing questions of their logistics customers. How can we valorize on this data and make the customer contact process more efficient?
solution
Not just a chatbot, an AI Agent that can handle multiple types of inquiries in a multi-modal way.
Text and voice based, providing answers and updating shipping information in source systems.
impact
30%
24/7
Faster response times
Contact center availability
Jacops
Data Platform Modernization
Challenge
The legacy data architecture was not on par with the digital ambitions set out by Jacops.
Solution
Modern data platform using Azure Data Lake, Databricks, Airflow, Power BI to be able to support a wide variety of data sources providing insights to external parties in the Jacops ecosystem.
IMPACT
+500
+50
report views/day
unique report users/day
<Confidential>
Highly sensitive data handling.
challenge
Processing Terabytes of data daily requires strong foundations. Especially when this data is highly sensitive and need to be made 100% sure that data is encrypted at any given point. Not just only streaming or in rest, also during compute.
solution
Data architecture with privacy & data security from the ground up.
Specific lake zones with extra policies, security rules, …
Databricks confidential compute to not only guarantee data encryption in rest and streaming. But also in CPU memory = compute.
impact
0
100%
Regulatory compliancy
Nightmares of what could go wrong.
TORFS
Customer feedback AI summarization
Challenge
Torfs receives a high number of customer feedback on a weekly basis. This feedback is crucial to understand the perception on Price, Product, Service, .. and find customer trends.
Solution
Plainsight build a custom Gen AI solution that converses customer feedback to embeddings and stores these as vectors. Structured information is derived on crucial factors to rank and follow-up. Unstructured data remains available for in depth analysis.
IMPACT
# 1
Most consulted insight
wALDEN DIGITAL
Analytics & AI experts to ensure data product delivery
challenge
Walden Group has been growing it’s digital in fast track to generate extra revenue.
A foundation of data monetization. To generate results in a fast manner a variety of Analytics & AI profiles where required.
solution
Not just a chatbot, an AI Agent that can handle multiple types of inquiries in a multi-modal way.
Text and voice based, providing answers and updating shipping information in source systems.
impact
100%
Of the required experts.
